By registering on the website of the key4 real estate financing platform of UBS Switzerland AG (hereinafter “key4”), you expressly agree to be contacted by key4 via unsecured email, including for market research and marketing purposes. However, you can request at any time that key4 stops sending marketing material.
Any email received by key4 from the email address provided on the key4 website is considered to be written by the person whose email address appears in this email as the sender. Within its customary duty of care and diligence, key4 reserves the right to verify (e.g., by phone call) whether an instruction received by email or documents sent by email originate from you. Emails are processed in the ordinary course of business.
If the transmitted information is time critical, you must choose an alternative means of communication to ensure timely processing.
Emails are often sent across borders via open facilities which are accessible to third parties. Therefore, the use of email involves certain inherent risks including, in particular (1) a lack of confidentiality and, depending on the jurisdictions involved in the transmission, a lower data protection level; (2) manipulation or falsification of the sender’s address or content; (3) misuse resulting in damages caused by third parties intercepting emails; (4) system outages and other transmission errors, which can cause emails and their attachments to be delayed, mutilated, misrouted or deleted; and (5) malwares that may be spread unnoticed by third parties via email and may cause considerable damage. You accept the risks of using emails, in particular the risk of disclosure of the banking relationship and associated confidential information to third parties.
It is within your responsibility to inform yourself about and implement security precautions customary for public electronic networks (e.g., by installing a firewall and using an anti-virus program, which must be regularly updated) and to use the email address only on devices that are protected against electronic attacks and unauthorized use. If you have any doubts about the origin of an email, you are obliged to contact key4 by telephone. key4 excludes any liability for loss or damage resulting from the use of email, to the extent permitted by law.